Shipping Policies

We ship five days a week, Monday through Friday, either the same day or next business day after the order is received. Orders ship FedEx or UPS Ground and typically arrive between 2-5 days after shipping.

Refunds and Returns

Unopened orders may be returned within 30 days at customer’s expense for a full refund or exchange. Faulty or damaged goods are eligible for a full replacement, provided you notify us within one week of delivery. Please send all returns to:

QTests
PO Box 20063
Albuquerque NM 87154

Contacting Us

Don’t hesitate to email us at qtestkits@gmail.com or call 530-368-7593 if you have any questions.